Management Team

Demetrius Navarro

Demetrius has over twenty-eight years of experience in the life and health insurance profession. He is a native Houstonian and attended the University of Texas at Austin. Demetrius began his insurance career in 1985 with Cigna Individual Financial Services. This position provided a platform in marketing, sales, service, development and implementation of financial planning strategies to high net worth individuals, business owners, corporate executives and retirees. This lead to the development and entry into the employee benefits arena. Demetrius's focus is to develop his position as an expert and leader in the marketplace of comprehensive executive/employee benefits in conjunction with estate planning and key-man/buy-sell strategies. In 1999 he opened the doors of Navarro Insurance Group, a boutique insurance agency in Houston. The agency is committed to providing the highest quality of service and personal attention to their current, as well as prospective, client base. Demetrius is involved in various civic, professional activities along with his local church activities. He enjoys travel, art, fishing, hunting and spending time with his wife of twenty-five years and two sons. Click here to email Demetrius.

Sam Pineda

Sam joined the team at Navarro Insurance Group as an ancillary and voluntary product specialist. He has been in the insurance industry for over thirteen years, and his area of expertise lies in the administration of lines of coverage including hospitalization, cancer, travel etc. Sam is a key asset to Navarro Insurance Group due to his ability to conduct enrollment meetings especially for employers who have a need for bilingual presentations. As a native Houstonian, Sam is a tireless mentoring advocate for the advancement of educational and business development incentives. As such, he is a familiar face with the Hispanic non-profit and business community. Previous long-term member of TAMACC, Sam currently serves on board of directors of TBH (Talento Bilingue de Houston) and NAMC (National Association of Minority Contractors) and is an active volunteer for the Houston Livestock Show and Rodeo Livestock Committee. He enjoys volunteering his time in assisting at-risk youth by sharing his passion on the importance of helping people. Sam and his wife Julia have enjoyed over forty years of wedded bliss and they enjoy spending time with their daughter, son-in-law and two handsome grandsons. Click here to email Sam.

Lenora Sorola-Pohlman

Beginning her career at Travelers Insurance in the late 80's during the HMO boom, Lenora brings with her over 21 years of experience in the insurance industry. She has worked both with carriers and brokers and has performed many roles from implementation to management to sales. With her commitment and dedication, she has contributed to the award of "Sales Office of the Year" at two of her prior employers. She possesses a vast array of insurance knowledge, honed to perfection over her years of experience. Joining us in 2010, she has added a familiar face to the sales team and contributes to positioning Navarro Insurance Group as a leading agency in the Houston area. A second-generation native Houstonian, Lenora serves her community, giving countless hours back to her church and local civic organizations. She has served as a member to the Mayor's Hispanic Advisory Board to the past four Mayors of Houston. She enjoys spending her free time with her husband of 23 years.  Click here to email Lenora.

Elizabeth Downey
Senior Client Manager

Elizabeth began her insurance and benefits administration career over twenty years ago working part time for a group insurance brokerage firm while attending school. Due to her dedication and commendable work ethics, Elizabeth turned a once part-time job into a full-time career. In the summer of 1995, Elizabeth began working with Demetrius. Elizabeth's knowledge of corporate benefits expanded even more with the relationships she established with our clientele and insurance carriers. Elizabeth's role is to assist with the marketing, client/employee relations and employer presentations, which is a vital part of Navarro Insurance Group’s commitment to professional and personal attention to our client base. She will provide assistance to Demetrius answering incoming calls, claims processing and reconciliation, analysis of utilization, communicating with carriers and actuaries. She keeps busy with her children's sporting events, familial commitments and volunteering for church activities. Click here to email Elizabeth.

Selena Ables
Individual Products Specialist

Selena started her insurance career in 1999. She assists Demetrius with the individual health and life insurance marketing areas that include estate planning, implementation of individual life insurance policies along with long-term care and disability lines of coverage. In addition, she is an integral part of the firm's diversity and procurement program, she maintaining the firm's certifications/memberships with various organizations and also receives and answers RFP opportunities. Selena's commitment to staying on top of changes in the insurance industry has assisted her to better serve our clients and integrate this skill into a profession. Her free time is spent with her husband and two daughters, travelling the country on her motorcycle and volunteering for charitable causes when possible. Click here to email Selena.

Ana Repa
Client Manager

Starting her insurance career working as a quoting specialist at United Healthcare, Ana comes to our agency with knowledge and experience. Her responsibilities at our firm include client servicing and new business support. She assists in answering calls and claims issues, addressing disputes and providing resolutions, providing reports of account activity and assuring complete client satisfaction. Her friendly face and positive attitude with clients and carrier representatives makes her a pleasant first contact. Ana was born in Mexico, but has lived most of her life in the Houston area. She is fluent in English and Spanish as a result of her parents' diligence in keeping her Hispanic Heritage. She recently obtained her Group I license from the Texas Department of Insurance and we are glad to have her as part of our team. Ana enjoys spending time with her husband and family during her free time.  Click here to email Ana.